A brief is optional. Your worst email isn’t.
Skip the deck. Forward the sequence that underperforms, give us a rough count of trials per month, and expect a reply within one working day. Replies come from a writer, not an inbox rule.
Alder & Ash Copyworks
- Phone
- (347) 862-8275
- Studio
- 574 Jefferson Ave, Brooklyn, NY 11221
- Hours
- Weekdays 8am–5pm
- Reply
- Within one working day
Attach what you have
Four things make the strategy call shorter. None of them is required, and a two-line message gets the same reply time.
-
the-email-that-isnt-working.emlForward it as it sends today, or paste the copy. Screenshots are fine.
-
trials-per-month.txtOne rough number. It tells us whether an A/B test can finish inside a quarter.
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activation-event.mdWhat users do right before they stay. A guess is fine; the call pins it down.
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sending-tool.cfgCustomer.io, HubSpot, Intercom, Braze, Loops — so the copy arrives in the format your team builds in.
Attachments go to studio@alderashcopyworks.com. The form below takes text only.
Delivery receipts
What happens to your message, and roughly when. Times are Eastern, working days are Monday to Friday.
| When | What happens | Status |
|---|---|---|
| Now | You send it. A forwarded email, a trial count, a guess at the activation event — any one of them is enough to start. |
Sent |
| Same working day | Read between 8am and 5pm Eastern. Anything sent after 5pm Friday is read Monday morning. |
Read |
| ≤ 1 working day | A reply with two or three times for the strategy call — or a plain note saying we’re the wrong studio for this, and who might not be. |
Replied |
| Call day | Seventy-five minutes by video. We read your current sequence together and agree the activation event. The plan follows in writing, booked or not. If you book, half the package is invoiced then. |
Booked |
| +10 working days | Drafts of every email, each one paired with its variant and the reason for testing it. |
Drafted |
| +15 working days | Final copy. We check your team’s build — triggers, delays, merge fields — before anything sends. The second half is invoiced. |
Delivered |
| 30 days after send | A 45-minute review: what won, what didn’t, and rewrites of the two weakest emails. Already in the price. |
Reviewed |
Weekdays, eight to five, Eastern
Strategy calls happen by video, so where you sit matters less than when. If you’re in Brooklyn and would rather talk across a desk, say so in the message and we’ll set a time at the studio.
Open now — the phone is answered until 5pm Eastern.
- Mon8–5Monday, 8am to 5pm
- Tue8–5Tuesday, 8am to 5pm
- Wed8–5Wednesday, 8am to 5pm
- Thu8–5Thursday, 8am to 5pm
- Fri8–5Friday, 8am to 5pm
- SatClosedSaturday, closed
- SunClosedSunday, closed
Hours shown am–pm. Email sent outside them waits on the desk until 8am.
Brooklyn, NY 11221
- Weekdays
- 8am–5pm
- Weekends
- Closed
- Phone
- (347) 862-8275
Which pile your email is in
Send it here
- An onboarding sequence that gets opened and changes nothing.The First Week — 5 emails, $3,450
- Trial-expiry emails that only count down.The Deadline — 7 emails, $4,875
- Cancellations you can name a reason for, and something you’ve since fixed.The Long Way Back — 4 emails, $2,690
- A sequence you already have and half-trust.Line-by-line audit in five working days, $685
- All three, written as one lifecycle.Two strategy sessions, one invoice, $9,640
Send it elsewhere
- Landing pages, ads, launch announcements.We write email, and only lifecycle email.
- Newsletters and content marketing.A different craft, done better by people who do only that.
- Consumer apps and e-commerce flows.Abandoned carts aren’t trials. B2B software only.
- Brand voice guidelines.The emails become the guideline, eventually.
- Lists too small to read a test in a quarter.We’ll point you to the audit instead.
Not sure which pile? Send it anyway. A one-line no is still a reply, and it still arrives within a working day.
The strategy call is the whole pitch.
Seventy-five minutes by video. You leave with the plan in writing whether or not you book. Sequences from $2,690 — the call, the copy, a variant for every email and the 30-day review are inside the price.
Answered weekdays 8am–5pm, from 574 Jefferson Ave, Brooklyn, NY 11221.